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Reviews for Paddock Village Apartments

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Posted On: 8/3/2021

Extremely satisfied residents better and better!!!

I love ms sheliah everyone was helpful and more than fair the entire stay was tranquil and safe close by food and supplies bus route is not a bad walk or drive to highways. They have extra parking the apartments are kept up as best as possible to me. They work hard and with u even with no so perfect credit I’d say if u can afford it it’s worth it. The size is good for the money for the area and Hazelwood schools are very top notch fast and accurate move ins they rarely make mistakes I noticed too really treat us like a family. They care about the community here I loved it
By: Year 2021     Verified Resident
Source: Property Site Read Property Manager's Response

Hi there - thank you so much for the 5-star review of Paddock Village! We appreciate the kind words - thanks!

Posted On: 12/4/2020

Improved a lot!

Love the new management and stuff! Professional and communication is awesome!
By: Kassie Wilson     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Kassie - thank you so much for the amazing 4-star review of Paddock Village! We appreciate you and please let us know what we can do to make your next review a 5-star!

Posted On: 10/31/2020

New Management Awesome

Went in and introduce myself to the new staff Cedric and Jamesia awesome first impression. Informed them of a concern that had been lingering for over a year with in a couple of weeks it was taken care of. Thank you guys for your quickness and concern.
By: Ms. Branch     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Ms Branch, thank you for taking the time to leave a 5-star review for Paddock Village Apartments - we love seeing happy residents like you! Don't forget, refer your friends to receive a rent bonus!

Posted On: 10/30/2020

It’s much better

Since the new management took over, it’s been much better. The maintenance team answers your requests the same day. I haven’t had any issues. Glad that the new management is here.
By: Iesha Johnson     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Lesha, thank you so much for taking the time to leave a 4-star review for Paddock Village. Customer service is our top priority and we're happy to hear you're satisfied living here. Always remember, refer a friend for a rent bonus!

Posted On: 10/30/2020

Give it a try if u need something reliable

If u have kids and looking for somewhere that works with not perfect credit this place will work with u. The new management and staff all are trustworthy professionals who always helpful kind and we have a really good group of residents. The rent in north county is high but they not to bad at all for the size. I really enjoy the balcony and it’s a lot of love and god fearing people in the us all.
By: Donita     Verified Resident
Source: Property Site Read Property Manager's Response

Donita, thank you so much for the 5-star review of Paddock Village Apartments! We love seeing happy residents like you. Don't forget - refer your friends and get a rent bonus!

Posted On: 10/22/2020

Review

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By: Anonymous   
Source: Property Site Read Property Manager's Response

Hello - thank you for the 4 -star review! We appreciate it.

Posted On: 10/7/2020

Maintenance

I was very pleased with how fast maintenance responded to my issue. ( It was within a few hours) Brandon the maintenance guy was wonderful. He was very polite,professional and worked quickly! I was very impressed.
By: Chelsea Brady     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Chelsea - Thank you so much for taking the time to leave a 5-star review for Paddock Village - we really appreciate it! With Monarch now in the picture, we're so pleased to see that Maintenance is responsive, thourough and friendly. Please let us know if their is anything else we can help you with. Remember, you can save money on RENT by referring a friend!

Posted On: 9/18/2020

Maintenance PV under Monarch Investment Management

Maintenance Lead Greg, what a jewel to have in your employment! He knows what he is doing and the skill level is outstanding! I've waited on things for 5 years, that he completed in a week, need I say more!!! Customer Service skills amazing too, take care of that precious jewel, many wish they had an employee that's a five star employee. I'm so impressed with this new management Monarch Investment and our new Paddock Village staff! Clone this staff to train all others, they have the right skill set!! ?????
By: Debra Bradley     Verified Resident
Source: Property Site Read Property Manager's Response

Debra - thank you SO much for the 5-star review of Paddock Village! We are thrilled to hear how happy you are with the staff and the maintenance team - we also think they're great!

Posted On: 9/17/2020

Great Customer service

I love the Office Manager Cedric and Jamesia! They are awesome with great customer service skills, and a true caring attitude for residents. You are fortunate to have such awesome employees!
By: Debra Bradley     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Debra, thank you for the 5- star review of Paddock Village! Our #1 priority is customer service and we're happy to hear that you love the property and staff. Please remember, refer a friend for a rent discount! Thank you, again!

Posted On: 9/8/2020

The new management is very prompt helpful and nice!!!

Things are how they should be now. The rent is affordable and lots of perks to the location being by food places and not to far from stores. The staff cares and or prompt helpful and very eager to help with intergrity.
By: Donita D.     Verified Resident
Source: Property Site Read Property Manager's Response

We are so pleased that you are loving your home here, Donita! Having you as a resident here at Paddock Village is a pleasure. Please reach out if there is anything we can do for you!

Posted On: 9/8/2020

Great manager

He was very friendly
By: Jimmie G.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Jimmie! We pride ourselves on our customer service and are so glad to have you as a resident here at Paddock Village!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
4.5 out of 5 stars
Noise
5 out of 5 stars

Testimonials